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Thread: ArtNet!!!... A question for developers!!!...

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  1. #1
    Quote Originally Posted by Mr_P View Post
    You really have to learn about some of this stuff to understand and make it work... there is a limit to how much information and help can be offered without knowing more about your setup and systems...
    - what is the PC sound playback system?
    - what is your artnet program?
    - how do the two interact (work together?)

    We can't program your show and setup your kit over the forum! - only suggest methods of achieving a result - its down to you to understand the technology and apply the knowledge and use your skills.

    If you don't have the knowledge and skills - you must find and employ someone who does!! - There are many users out there who can do this on a regular basis and earn a living from it.

    Most of us on the forum can offer help and support about CATALYST software - and some of the peripherals commonly used - but be realistic - we cant setup your whole show blind over the forum!...

    Where are you based and when is your show?

    S

    And you understand me: buying a dongle for a few thousand euros would like to know and believe that this product is worth the money, and at that moment when I need help I can seek it to the professionals and they will help, or he read it in the manual, but when something is not in the manual start looking for an answer on the internet and can not find anything, Then ask the question on the forum where I meet the "use sync ..." and how it works and how to configure it is not written anywhere and no one wants to say no, that is, I need to buy a pair of external devices and try yourself, and then throw them away realizing that this is not something that I fondly look back and then all of the Internet and then again to buy and try?? I thought that technical support is a support and not to the ignorant people who earn money! I do not blame that Catalyst does not support the playback of audio files, and that there is no simple external audio player that is easily synchronized to the network to another Catalyst and all it would be convenient!
    Thank you very much for the detailed description! If I have questions I can for you bridle? Or should I look for people who earn money from it? I'm sorry to put it crudely

  2. #2
    Sergey

    just to comment on some items in your post..

    Catalyst does Play back Audio files ... Catalyst also can lock to Midi and Time code...Its very flexible.

    Catalyst is in daily on literally hundreds of productions - each is totally unique in configeration and execution..... The forum is read by Catalyst Techs and resellers from around the world but.... you need to be able to discribe your requirment better so that posters can better help you...

    Ian --- Sitting watching a Catalyst during TV rehearsals in Dublin

  3. #3
    Join Date
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    Quote Originally Posted by Sergey View Post
    And you understand me: buying a dongle for a few thousand euros would like to know and believe that this product is worth the money, and at that moment when I need help I can seek it to the professionals and they will help, or he read it in the manual, but when something is not in the manual start looking for an answer on the internet and can not find anything, Then ask the question on the forum where I meet the "use sync ..." and how it works and how to configure it is not written anywhere
    Part of the problem here was trying to understand what you wanted to do... I think now that we understand - we can help to point you in the right direction.
    We are all here to help - but there are limits to what can be done over the internet on a user forum.

    Quote Originally Posted by Sergey View Post
    and no one wants to say no, that is, I need to buy a pair of external devices and try yourself, and then throw them away realizing that this is not something that I fondly look back and then all of the Internet and then again to buy and try??
    The problem is that if someone here says - 'go buy xyz device' then you put it on a gig and it fails and then you gig fails catastrophically - who are you going to turn round to and try to blame?
    ... its going to be us!

    So you will never find anyone willing to 100% commit themselves to a recommendation - they will only make a suggestion and say that you should test it.

    There are 1000's of servers around the world running different versions of the software all with different configurations and OS and devices and drivers - connected to all sorts of external kit. There is no way of knowing whether a suggested external device will work with your configuration compared to someone elses... There are too many factors to consider.

    Those of us who do offer suggestions, have probably thoroughly tested them and done the research, so are confident of any results.
    BUT YOU ALWAYS HAVE TO TEST STUFF YOURSELF
    Many manufacturers will lend equipment for this purpose - why should I spend my money testing a bit of kit on your behalf?
    That said - we do spend money on testing the most common equipment that users may find useful.


    Quote Originally Posted by Sergey View Post
    I thought that technical support is a support and not to the ignorant people who earn money!
    I do this for FREE -
    you are lucky that I even tried to understand what you were trying to achieve... I have spent about 4 hours on this post in total over a weekend with my family. Now that my children have gone to bed I am still trying to answer your queries... Many wouldn't bother! and if that's your attitude - I'm not surprised that I'm the only person who answered you. (except Ian )

    Quote Originally Posted by Sergey View Post
    I do not blame that Catalyst does not support the playback of audio files, and that there is no simple external audio player that is easily synchronized to the network to another Catalyst and all it would be convenient!
    As Ian mentioned above - Catalyst DOES playback audio files - you need to use playmode 70-75. So long as you have the system preferences audio correctly configures - it will output if the movie has sound.

    Catalyst can also frame syncronise playback across a network to as many catalyst servers that are connected. This would include audio playback, but there is usually little requirement to syncronise audio playback between servers...

    Quote Originally Posted by Sergey View Post
    Thank you very much for the detailed description! If I have questions I can for you bridle? Or should I look for people who earn money from it? I'm sorry to put it crudely
    I would suggest that you try and book on to a Catalyst training course which will teach you how to use the system and show you many features that you may wish to use.

    For a beginner - it can be difficult to understand all the concepts at the very start. Training will help as will experience.

    Please feel free to contact me if you need further support

    regards

    Simon
    Simon Pugsley

    SNP Productions Ltd. (UK)
    Lighting & Video Control Solutions
    Catalyst|Sales|Hire|Training|Support
    Catalyst Dealer UK Europe & Worldwide...

    Office: +44 (0)1908 410129
    Mobile: +44 (0)7958 390034
    simon@snp-productions.co.uk
    www.snp-productions.co.uk

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