After days of troubleshooting and swapping components, we managed to get something in the input screen once. Apparently Jon went to lunch and came back to find garbage in the input window. He was unable to repeat it. See the attached photo to see it.
We think that our card is dead, which is strange because it is only 3 months old and has only been used on one show. We ended up taking our server back over to the venue we were in before and hooked it back up to their system and it didn't work this time around.
So, we're trying to contact Active Silicon about sending it back to them to have it tested.
Anybody seen garbage like that before? If so, what was the cause?