Dongle Not Recognized - Urgent

[emilianomorgia]

Hello,

SAMSC has been working great for us, but now suddenly will not recognize the dongle (any SAMSC version). I've sent you an e-mail with more detail as well, but
I wasn't sure which is the faster way of communicating.

Any thoughts?

Thanks
El

are you using Samsc in the same machine you were using b4 thins happen ?

[newsound]

Yes, exactly the same system. Not even any software updates when we started to have the problem.

Tried updateing the HASP driver, and that doesn't help.

Anything else?

Thanks,
El