>Dongle it's broken ?

Perhaps

>USB broken ?

I don't think so. System Profiler sees the hasp.

>Ask Richard to get a new dongle to prove it's not the System ?

>Reinstal Dongle Driver ?

I tried both reinstalling the driver and updating the driver, Neither seemed to make a difference.

I''ve sent Richard some screen captures, so we'll see what he thinks.

Thanks for your help!
El