Decklink SDI Trouble

[samsc]

Where did you get your servers from?

Highend purchases?

When did you get them?
Are they rental stock?

Can you get the serial numbers from all the servers for me?
This is the number that begins
1035E2-...
The serial number is in the install/Register dialog - and tells me about the type of machine you were using, and its OS.

Hugh is investigating a possibility that highend shipped some machines with defective system disc installations.

[jasonrudolph]

They were rental machines from PRG/VLPS I'll see if I can get serial numbers from you, but I'm not sure exactly what machine was having the problem, as the four are already back at PRG, and I don't know which specific unit had the problem.

Jason Rudolph

[samsc]

hugh seems to think, that there were some strange installs on some shipped systems.

he didnt have a way to find which ones were not correct.

[litemover]

There definitaley are strange installs. Some machines outperform others by a noticeable difference.

I saw this on my last show when I turned sync off.

Christian

[samsc]

a lot depends on how you set up monitors.

refresh rates must be set to the same.
and you must do this without catalyst running.

there might also be scsi termination problems that cause mismatches in drive performance if using scsi.

[jasonrudolph]

a lot depends on how you set up monitors.

refresh rates must be set to the same.
and you must do this without catalyst running.

Good to know. Although I am pretty certain that I had done this, it is another one of those important tidbits that is handy to know. Thanks again

[samsc]

another thing you need to do is goto the 'Energy saver' preferences, and ensure that the processor performance is set to Highest