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Thread: problem to scan files

  1. #1

    problem to scan files

    I can't scan my library item. the catalyst break when i try to scan the file and the problem happen on the file '009 soft check + red.png' of directory '000image'

    Help me ????

  2. #2
    i test if i put media 010 of bank 000, catalyst crash
    (Version 4 m364)

  3. #3
    A corrupt file?

    Hugh

  4. #4
    i dont think, it crash with the Qtz file in the directory '000image' generated automatically by the catalyst.

  5. #5
    What I mean to say is that sometimes the application itself can become corrupt - the application is just a wrapper for a load of different files, which can become corrupt during file transfer etc. Try downloading a new copy or replacing with an app you know works elsewhere.

    Hugh

  6. #6
    I try that, but i download now a new file of m364, and exactly the same thing.
    I have this issue only on a mac pro. On a macbook pro it's work perfectly. Same os on both computer. i have this problem on the qtz file only.

  7. #7
    It sounds like you might have a problem with Quartz Composer (or something to do with it) on the mac pro. Do you have another application that can access a .qtz file? like qlab? then you can test that the Quartz Composer side of the mac pro is ok.
    Paul Kenah
    Catalyst Expert

  8. #8
    i can use .qtz file in modulo8. strange !!!

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