Results 1 to 8 of 8

Thread: Two problems that need solving asap

  1. #1

    Two problems that need solving asap

    Hi there.

    Two questions if I may.

    1) We are having trouble in that the cue list is showing black edged squares instead of writing. It's fine when I am writing in the name of the cue, but when I am done it keeps reverting back to the black squares meaning that we can't see what the names of any of the cues are.
    Does anyone know what might be the problem as it's going to be impossible to cue the show if we can't read the cues.

    2) The spacebar is not triggering the cue list. I can go through one step at a time with the enter key, but the space bar isn't doing what it normally would. Is there a setting somewhere that controls this?

    Many thanks
    A

  2. #2
    Join Date
    Oct 2004
    Location
    UK - Milton Keynes
    Posts
    807
    Please send a screenshot showing 'black edge squares'

    Please send a screenshot of your cuelist that needs to work with spacebar.

    Simon
    Simon Pugsley

    SNP Productions Ltd. (UK)
    Lighting & Video Control Solutions
    Catalyst|Sales|Hire|Training|Support
    Catalyst Dealer UK Europe & Worldwide...

    Office: +44 (0)1908 410129
    Mobile: +44 (0)7958 390034
    simon@snp-productions.co.uk
    www.snp-productions.co.uk

  3. #3
    Sounds like you have some corrupt settings files.

    Check your cue list clock source is set to "internal-relative" for space bar to advance cues
    Paul Kenah
    Catalyst Expert

  4. #4
    Thanks for your answers.
    Yep, internal relative was the culprit for the spacebar.

    This is what the cuelist looks like.

    I am suspecting a missing font, but I have no idea which one. If I click on the boxes I can read the text while it is being edited, but once I am done it reverts back to these squares.
    Attached Images Attached Images

  5. #5
    Join Date
    Oct 2004
    Location
    UK - Milton Keynes
    Posts
    807
    2nd time this week I've seen this...???

    Have you installed anything else on your system recently? ie Final Cut??

    Try the the fonts attached:
    Helvetica & Futura
    quit catalyst
    just double click fonts to install...
    might need a restart?

    For best performance it is usually recommended to use a clean install of MacOS with no other software and minimal drivers.

    If you want to use your mac for 'daily' use - might be best to create a 2nd partition or install a new HD with clean install for catalyst.


    S
    Attached Files Attached Files
    Last edited by Mr_P; 28-04-2012 at 12:04 AM.
    Simon Pugsley

    SNP Productions Ltd. (UK)
    Lighting & Video Control Solutions
    Catalyst|Sales|Hire|Training|Support
    Catalyst Dealer UK Europe & Worldwide...

    Office: +44 (0)1908 410129
    Mobile: +44 (0)7958 390034
    simon@snp-productions.co.uk
    www.snp-productions.co.uk

  6. #6
    Hello, thanks for your reply.

    It's not my system, it's owned by the theatre I am working at and is a mac built specifically as a catalyst server (with the dongle inside the tower, etc...) It's only used for running shows so it's never been an everyday use kind of machine as far as I know.

    I will try putting all of the fonts you have attached onto the system and see if it solves the problem. I did see photoshop was installed on it, but other than that I am not sure.
    Cheers

    A

  7. #7
    The fonts did the trick, I guess they somehow disappeared.

    I also checked on their system and there was a copy of final cut on there. Is that more of a problem than other programs.

    Anyhows, I've told the theatre to create a partition for future show use on the mac, hopefully they will do it and no-one else will have the same problem.
    Thanks

    A

  8. #8
    Join Date
    Oct 2004
    Location
    UK - Milton Keynes
    Posts
    807
    FCP might be a culprit - same symptoms and same software installed (FCP & PS)

    Its easy to create a separate partition just for catalyst - even easier to install a 2nd HD!.. and much safer for show use.

    glad it worked

    S
    Simon Pugsley

    SNP Productions Ltd. (UK)
    Lighting & Video Control Solutions
    Catalyst|Sales|Hire|Training|Support
    Catalyst Dealer UK Europe & Worldwide...

    Office: +44 (0)1908 410129
    Mobile: +44 (0)7958 390034
    simon@snp-productions.co.uk
    www.snp-productions.co.uk

Similar Threads

  1. 2 Odd Problems
    By MattMills in forum Catalyst Technical support
    Replies: 3
    Last Post: 25-01-2011, 11:46 PM
  2. LFG Input Colour FX problems
    By FinnRoss in forum Bug reports
    Replies: 5
    Last Post: 27-08-2007, 08:57 PM
  3. 3.31 problems?
    By samsc in forum Bug reports
    Replies: 10
    Last Post: 15-02-2006, 10:34 PM
  4. .wav file audio playback problems
    By samsc in forum SAMSC Bug reports
    Replies: 7
    Last Post: 15-03-2005, 08:15 AM
  5. Mac OS 10.3.3 and raids problems
    By samsc in forum Catalyst Technology questions
    Replies: 6
    Last Post: 13-04-2004, 11:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •