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Thread: Catalyst application crach

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  1. #1
    Join Date
    Oct 2004
    Location
    UK - Milton Keynes
    Posts
    807
    Go to the Catalyst menu
    select option 'create support PDF profile'
    this will create a PDF - which you can email

    'Full scan' creates thumbnails of the content - and if you have corrupted content will indicate where this might be at the point it (unfortunately) crashes...

    'Quick scan' (when you hold shift - or select the option from remote menu or webserver) - does not create thumbnails, and is quicker for lots of content - but may not indicate if there is any corrupted content.

    Have you figured out what was happening both times when it crashed?

    S
    Simon Pugsley

    SNP Productions Ltd. (UK)
    Lighting & Video Control Solutions
    Catalyst|Sales|Hire|Training|Support
    Catalyst Dealer UK Europe & Worldwide...

    Office: +44 (0)1908 410129
    Mobile: +44 (0)7958 390034
    simon@snp-productions.co.uk
    www.snp-productions.co.uk

  2. #2
    I'd also suggest checking to see if file sharing is turned off in Mac OS. If something else on the network is trying to access or even change a file, it might freak out a bit.
    Sam Hunt - Media server programmer and video system engineer
    inbox@sam-hunt.co.uk - (+44)7840 110947 - www.sam-hunt.co.uk - Skype: sam-hunt

  3. #3
    @sam-hunt

    File sharing is an oldie but a goody. All to easy to leave on...

    Hugh

  4. #4
    Is this a laptop or desktop machine and is it on a UPS?

    We have had issues with machines with SSD's where sudden voltage spikes/dips can cause Catalyst to crash. Interestingly it does not effect spindle based drives.

    If so it may be worth trying a UPS to see if that solves the problem.

    Cheers

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