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Thread: dongle issues

  1. #11
    something has clearly recently affected the aladdin dongle driver when file sharing is enabled. i first noticed this in italy- when they were using an italian OS.

    I have no idea what - i didnt change anything -

    when you write -
    but we used sharing in the past with NO Issues
    this does not mean that no problems ever arise in the future.
    I have to write software for a constantly evolving and changing platform.

  2. #12
    We know,... and so far a very good job.
    Gian
    Ibeam SP
    SP, Brasil

  3. #13
    i dont use the USB cards HES shipped. and i dont actually have one nor do i know what they used.

    it is possible that these cards are the source of these problems.

  4. The Card shipped in the last server by HES was
    "ALLEGRO EXPRESS USB" by SONNET with 4 external + 1 internal USB2 connector.

    I use the same model i use on my servers.
    This card work good with MAC PRO and is a PCIexpress,need X1 espansion
    slot maximum speed.
    The Speed must be setted on the
    Expansion Slot Utility when will open during first installation.

    I have randomly problem with a dongle,andi have seen,sometimes
    the dongle is not recognized if you load automatically catv4 application.
    This not appeare if you start catv4 application manually.
    I hope this information is good to have momentary bypass of the problem.

    bye

    Roberto Novelli CATALYST & SAMSC Product dealer for ITALY

    Product Manager & Technical Support
    roberto_novelli@ianiro.com
    IANIRO ALDO srl.

    helpdesk : ianiro@ianiro.com
    http://www.ianiro.com
    Sede principale/Head Office : Via Ragusa, 5
    Logistica/Logistics : Via Ragusa, 3
    00040 Pavona (Roma)- ITALY
    +39 06 9310198 ra tel
    +39 06 93162162 fax

  5. #15
    I have both type of cards... Belkin and the Sonnet. I just had this problem on the Dongle once last week, so I do not belive is the card... but anyway
    We like the card, keeps our dongles safe inside the computer
    Gian
    Ibeam SP
    SP, Brasil

  6. #16
    Quote Originally Posted by Gian View Post
    I have both type of cards... Belkin and the Sonnet. I just had this problem on the Dongle once last week, so I do not belive is the card... but anyway
    We like the card, keeps our dongles safe inside the computer
    i think you saw the file sharing issue last week.

    these cards also have seemed to be quite head sensitive.
    they have been reported to have stopped working when it gets hot.

  7. #17
    Quote Originally Posted by roberto_novelli View Post
    I have randomly problem with a dongle,andi have seen,sometimes
    the dongle is not recognized if you load automatically catv4 application.
    This not appeare if you start catv4 application manually.
    that is because when you auto run catalyst - the dongle driver has not had enough time to load and run.
    you need to delay the loading of catalyst at startup for a few seconds using an applescript.

  8. #18
    Join Date
    Oct 2004
    Location
    UK - Milton Keynes
    Posts
    807
    I wrote a startup apple script last year for the G5's. It solves this issue. and other startup associated problems. However, I've found that you have to change the delay to 10 seconds for the Intels. (as opposed to 3 for the G5's)

    The problem seems to be with OS loading USB drivers... 10s seems to be long enough in most cases to then allow catalyst to startup and see the dongle. Havent seen any difference between PCI USB cards or using inbuilt USB sockets though...

    For startup scripts - check out: http://chaldee1.gotadsl.co.uk/~richa...read.php?t=856

    Simon

  9. #19
    heat and using internal usb cards is definitely the main problem here.

    I was in italy last week, with a dongle mounted inside a computer- dongle not recognised- moved dongle externally - worked fine.

    either the usb card or the dongle doesnt like hot computers.

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