Patch for Maverick

When do you think a patch is available for os X Maverick ?
Regards

currently being tested - sure Richard will release it when ready.

Suggest using 10.8.5 until ready
Everything except the most recent MacBook Pros will run 10.8.5.

S

Hi! Using the 10.8.5 is not good idea because of tearing video... As for me I have downgraded OS (I use MacPro 4.1 so it is not a problem) to 10.6.8 and now it runs much better. And what about Maverics, is it OK? I know that its only testing now, but I want to bay gtx680 wich runs only on 10.8.5 and 10.9, so this question is actual for me (and I think for most users)...

What video tearing?

I run MacPro 4,1 and 5,1 with OS 10.8.5 with either Quadro4000 or GTX680 in many different configurations with no problems.

Still testing Maverics and Catalyst so can't comment yet.

S

I am curious as I have the same tearing problem that instantly goes away on 10.6.8. Also playback is much smoother. Close inspection playing even one prores file in ML isnt perfectly smooth... SL is perfect.. same file, same settings. I would love to use ML and a 680 but it simply does not work correctly reliably for me either. What gives?

what tearing??

s

it looks like V-sync is disabled but a little bit different (with some little lines)...

one more thing, I can see tearing (on both screens, on HUD and on output) only when using Triple Head and only on high resolutions (I have worked with mix and movie resolution 2304x640, I tried AIC, ProRes and PhotoJPEG and result was the same)... other thing is pure performance, video is glitching and strobbing but movie and graphics load indicators are about 25-40% and FPS indicator (in Layers) is OK (25FPS and there is no drop frame indication)

I have also seen this before on some mac mini systems. The content will not be dropping frames at all and the meters are barely pegging 20% and there will be some serious horizontal lines and such in the video. It is much worse if running remote desktop.... It seems to be something that the video card can't just handle it. It's not a content, drive speed issue for sure as I can play back 8 layers without a skip, but it is something I have noticed... All videos in pro-res proxy, definitely the ones with higher data rates and faster content though.

Any help with this tearing issue? its obviously not an isolated case? The poor playback even though indicators are showing low resource usage is also consistent in all my testing.

absolutly the same thing with my system... i wanted to buy new gtx680 mac edition for system upgrade (Quadro 4000 has very pure cooling system, 2 cards are already dead because of overheating), but it works only with 10.8 or 10.9...

With 10.8.5 you can use existing versions of catalyst.
GTX680 and ATI7950 works with that
Have both setups running here

yes it does work.. but it doesnt work well.... see the post before yours and related

I have 5 machines running 10.8.5 in an installation without any issues (ATI HD7950).
Also all my rental-machines run 10.8.5 with Quadro 4000 without any problems.

So I can just say it works, like other people did say (Simon)

MORE INFO REQUIRED:

It is not useful simply saying:
'tearing'
or
'it looks like V-sync is disabled but a little bit different (with some little lines)...'
without posting a picture - or any information about your system / setup / content etc.
Its impossible to diagnose!!

Start by emailing a Catalyst Support Profile
Also email some screenshots or pictures of the problem

Then it might be possible to diagnose...
(cant promise though)

As other users have stated - we use 4,1 and 5,1 MacPros with Q4000 and GTX680 running 10.8 with no issues...

S

Hi! I understand that it is not enough information for solwing this problem, but I have tried to do screenshots of this "tearing" and finally have no result - on screenshots everything is OK... Now I have not enough time for testing, but a little bit later I want to try capture LIVE video from Catalyst using Blackmagic Decklink...

Finally I have find some time to make video... when HUD is disabled video runs good, but when it is ON you can see tearing. Video file is 2560x1080@50FPS in ProRes422 (I know that it is VERY HEAVY), I used this file because it describes this problem best, but the same thing I can see on SD videos when using TripleHead, Graphics Load indicator is not overloaded, but performance is pure... When I boot 10.6.8 (second HDD partition on this Mac) everything runs perfect, and no matter is HUD is on or TripleHead is used...


link for video: http://www.ex.ua/75535915 (now it is locked and no one can delete it, because previous 2 files were removed by someone unknown )

and system profile (ZIP, because it is too big for upload it to forum as is):

I downloaded the video and watched it and what he is seeing is consistent with what I have seen as well although I have not seen it on a mac pro, only on mac minis. There will be no frame dropping, the meters will barely be pegging anything and I will see what he calls "tearing." It is typically only with videos that have a high data rate/ fast motion in installations that I have done.

I assumed this was because of the fact the minis have integrated graphics card which is not very good. We stock them all with 16 GB ram so they effectively have 786 MB of video memory, coupled with SSD drives, which I would think would be OK for 1 layer of 1080, 30 fps without issue.
I can verify that remote desktop and network traffic seems to intensify the problem. Pro-res proxy codec seems to make it work better but I had this same issue with some old stock SD content in photo jpg, 1 layer….

I assume it has something to do with the graphics card not being able to keep up in some way. I am not that well versed in how graphics cards work or how they play into the equation but it would seem if there are no dropped frames, it isn't an issue with reading the files off the SSD. Tried a triple head on a mini at 720x3 just for fun and noticed this same type of issue, so again I presumed it is just that the graphics card can't handle it. Not sure why it would happen on a mac pro with a quadro?

so, do you have any ideas about this?

Sadly I cannot post a profile as machines are out. I can offer this.

I had same results on m364, 427, and 432 on following hardware:

Macbook Pro, Previous generation with discrete graphics option and samsung SSD in place of optical drive for content. 10.8.5

Mac Pro 3.1, 8800 gt gpu, Intel SSD for content, 10.8.5

Mac Pro 5.1, gtx 680 gpu, samsung 840 pro SSD, 10.8.5

All machines had indexing turned off, screen saver etc off, no file sharing, nothing else going on. All clean installs.

I see random tearing, and random "dropped frames" even though I show a surplus of resources. If there is any other info I can give short of a profile do let me know.

https://www.dropbox.com/s/tlpdpue7g7l3x4o/tear.jpg

I was able to capture a video of the "tearing" as well, here is the frame(s) that it happens in on both the source file and the actual playback on catalyst. It is somewhat subtle at times but on videos with more motion it is more noticeable.
Video size here is 4352 x 720, 30fps,
Apple Pro Res proxy, file size is 58.7 MB and data rate is 29.34 Mbits/ sec

I have files that run on the exact same machine that have double that data rate that run fine, they just don't have any fast motion so I don't see it.

This is with 1 layer running, plenty of system resources showing on the meters and no apparent frame drops. In testing I could play back I think 6 layers of this file with no frame drops.

System is a mac mini with 16 GB RAM, SSD, running 10.8.5 all updates. M364
I have more pics if it's helpful.

link in case the picture doesn't work: https://www.dropbox.com/s/tlpdpue7g7l3x4o/tear.jpg

Any news on the Mavericks patch?

I just had to replace my Mac Pro and the new model won't run osx 10.7 or 10.8!!!

Although it is not a show computer I do use it for pre vis and programming and we start production rehearsals next week!!

Ben

I am sure Richard will post the link to the download when he is happy for it to be used on shows.

Nev.